Free standard shipping for orders over $150.

Ask our experts: 1-888-333-5226

Free standard shipping for
orders over $150.

Ask our experts:
1-888-333-5226

Frequently Asked Question

Q1. The Order

What should I do if my order still shows shipping label created?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered. For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Customs has held my package; what should I do?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered. For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Why doesn't my order update on USPS?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q2. Shipment

My tracking indicates delivery, but my order hasn't arrived?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

How long does it typically take for your shipment to be tracked on USPS?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

What should I do if my order still shows shipping label created?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q3. The Payment

Are the methods of payment you accept safe and secure to use?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Why are your PayPal payment methods so expensive compared to other payment options?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered. For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

What should I do if my order still shows shipping label created?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered. For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q4. Returns, exchange and complaints

Can I return my order and receive a refund?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

What is the turnaround time for refunds?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

What should I do if my order still shows shipping label created?

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q1. The Order

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q2. Shipment

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q3. The Payment

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]
Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered. For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Q4. Returns, exchange and complaints

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

Please be aware that the postal service will need to pick up your order from our warehouse once it has been prepared and packaged. The time it takes for the courier to pick up the package will depend on the time and day it is delivered.
For your tracking information and any other inquiries you may have about the package, send us an email at [email protected]

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